Sleebi Paid Terms of Service

Thank you for using the Sleebi platform and the products, services and features we make available to you as part of the platform. Sleebi enables access to certain premium features or content in exchange for one-time or recurring fees (each a "Paid Service"). The Paid Services include paid subscriptions, and other Sleebi services which may be offered now or in the future.

1. Applicable Terms

Your transactions and any use of the Paid Services are subject to these Paid Service Terms but also the Sleebi Terms of Service and Privacy Policy. We’ll refer to these documents together as the “Terms”.

Please read the Terms carefully and make sure you understand them. If you do not accept any part of them, then you may not use the Paid Services. Each time you place an order for a Paid Service (including when you order a subscription or an item of content), you will enter into a separate contract with us for that particular Paid Service and will be asked to accept the Paid Service Terms again.

2. Accessing Paid Services

2.1 Age Requirements

The age requirements in the Sleebi Terms of Service also apply to your use of the Paid Services.

2.2 Device Limitations

Certain Paid Services may require you to use a device that meets the system and compatibility requirements for that Paid Service, which may change from time to time. Make sure the free version of Sleebi works on your system before paying.

2.3 Geographic Restrictions

The Paid Services, and certain content available within the Paid Services, may only be available in certain countries in order to comply with local jurisdictions. You agree that you will not present any false, inaccurate or misleading information in an effort to misrepresent your country of residence, and you will not attempt to circumvent any restrictions on access to, or availability of, the Paid Services or content available within the Paid Services.

2.4 Your Information

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use the Paid Services. Please read the Privacy Policy carefully.

3. Payment and No-Cost Trials

3.1 Payment

Sleebi accepts payment via the payment method indicated prior to your purchase. You must have a valid, accepted payment method on file in order to purchase Paid Services, or to participate in no-cost trial offers or other no-cost offers related to the Paid Services. You agree to pay for any Paid Service that you order. Sleebi will charge your payment method for the price listed for the relevant Paid Service.

If you purchase any automatically renewing Paid Service subscription, you agree that Sleebi will charge the payment method on file on the first day of each billing period for the subscription, and if the payment method on file becomes invalid due to an expired credit card or other reason, and Sleebi is unable to charge you on the next billing period, you may not be able to access the applicable Paid Service until you update your payment method. Where possible, we will provide you with notice when this happens. If you fail to update your payment method within a reasonable amount of time following that notice, Sleebi may cancel your subscription.

In some cases, you may transact with a third-party or affiliate platform when you purchase a Paid Service (e.g., if you subscribe to Sleebi using another platform like Apple or Google Play). In these cases, such a platform will charge your payment method and be responsible for managing any issues with your payment, including refunds.

3.2 No-Cost Trials

Sleebi may offer no-cost trials for a Paid Service to subscribers from time to time. If you purchase a subscription to a Paid Service that includes a trial, you will receive access to that Paid Service for the duration of the trial period. At the end of the trial period, you will be automatically charged the price of the subscription and will continue to be charged until you cancel your subscription. To avoid any charges, you must cancel your subscription before the end of the trial period.
Please note that if you purchase a subscription for a Paid Service that includes a no-cost trial, the period during which you can exercise a withdrawal right (and request a refund if applicable) begins at the beginning of the trial, not when you are subsequently billed for the subscription.

3.3 Discounts

Sleebi may, from time to time, offer discounts on purchases or subscriptions (such as a Sleebi family plan, student plan, or promotional codes). Additional terms and conditions, including eligibility criteria, may apply to such plans and any such additional terms will be made available to you prior to purchase.

3.4 Taxes

In the case where Sleebi is required to collect or pay any taxes in connection with your purchase of a Paid Service, such taxes will be charged to you at the time of each purchase transaction.

4. Withdrawal, Cancellations and Refunds

4.1 Consumer Right of Withdrawal

If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Paid Services. However, when you pay for access to digital content and you expressly agree that such content is made available to you immediately (like getting access to an exclusive video, or higher video quality), we will ask you to acknowledge that you waive your automatic legal right of withdrawal in respect of that specific content, as it has already been fully available to you at that point and cannot be returned like a physical product (you may still be able to apply for a refund under the Refund Policy).

Where you have not waived your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, you must inform Sleebi - at sleebi.contact@gmail.com - of your decision to withdraw from a contract using the following template:

Subject: “Paid Services Withdrawal”
Body: “I hereby give notice that I withdraw from my contract of the following service: …
Received on: …
Name: …
E-mail address: … (the one used for your purchase)
Address: …
Signature: …
Date: … “

To meet the withdrawal deadline, you need to send your communication to us saying you wish to withdraw from the contract before the withdrawal period has expired.

4.2 Effects of Withdrawal

If you withdraw from this contract, we shall reimburse the relevant payment, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any extra fees as a result of such reimbursement. Read the Reimbursement Details section below for more information.

4.3 Refund Policy

If a considerable portion of features related to your Sleebi purchase don’t work, you may be eligible for a refund. Once a refund request has been processed, you will no longer be able to use the Paid Services. You also won’t be charged again unless you decide to renew your subscription. If a refund request is granted, your money will be returned to the payment method used to make the original purchase. Most refunds will be processed within 5 business days, but may take up to 30 business days. Read the Reimbursement Details section below for more information.

4.4 Reimbursement Details

Sleebi may deduct from the reimbursement an amount that is in proportion to the services provided before you communicated to us your refund request or withdrawal from this contract, including delivery or transaction costs (e.g. if you paid $5.99 and the payment processor charged $0.24 as their transaction fee, then you will be reimbursed $5.75).

4.5 Subscription Terms, Renewals and Cancellation

If you purchase a subscription to a Paid Service, your initial subscription term will correspond to the length of the selected billing period, except in the case of a free trial, where that trial period will form the initial subscription term. If you do not cancel your subscription before the end of the initial subscription term (as described below), the subscription will automatically renew for an indefinite amount of time if not indicated differently during the purchase of that subscription. After such renewal, the subscription will continue to be automatically charged based on the selected billing period.

In addition to your withdrawal right, you may cancel the subscription any time during the initial subscription term or after its renewal as described below. In case of cancellation, the following will apply:
The cancellation will take effect at the end of the current billing period. You will retain access to the Paid Service from the time you cancel until the end of that billing period and, unless otherwise indicated in the Refund Policy section above, you will not receive a refund or credit for any remaining days in your current billing period.

5. Licence

After completing a transaction or paying the applicable fees for a Paid Service, you may access and use that Paid Service, for your personal, non-commercial use only, and as long as you comply with the Terms and the law. Your license to the Paid Services (including any content offered through the Paid Services) is non-exclusive and all rights, title and interest in the Paid Services not expressly granted to you in these Terms are reserved by Sleebi and its licensors. You agree not to use any Paid Service, in whole or in part, in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement).

6. Restrictions

When you use the Paid Services, you may not (or attempt to):

use the Paid Services in an illegal manner, or for an illegal purpose;
share your Sleebi account password with someone else to allow them to access any Paid Service they did not order;
copy, sell, rent, or sublicense the Paid Services to any third party;
circumvent, disable, fraudulently engage with, or otherwise tamper with any security technology that Sleebi uses to protect the Paid Services or encourage or help anyone else to do so;
access the Paid Services other than by means authorised by Sleebi;
remove any proprietary notices or labels on Paid Services (for example watermarks);

7. Changes

7.1 Changes to the Paid Services

We’re constantly developing new features and ways to improve our services and we may modify Sleebi (including the Paid Services) as set out in the Sleebi Terms of Service. Changes to a Paid Service will not influence your ability to request a refund as described above.

7.2 Removal or Unavailability of Content

The availability of content on a Paid Service may change from time to time, including when content within a Paid Service becomes limited or unavailable due to restrictions from our partners who license us that content, or for legal or policy reasons. If an unreasonable amount of content is removed you will be entitled to either a refund for that month, or reasonable replacement.

7.3 Changes to Pricing

We may adjust the prices for Paid Services from time to time, in our reasonable discretion and subject to judicial review, if the cost of providing the Paid Services increases or decreases (e.g. due to inflation, changes in pricing from our licensors, or the introduction of new state charges or taxes).

The increases in one type of cost, e.g. the costs of providing the Service, may only be used to increase prices to the extent that they are not offset by possible decreases in other areas, for example server and distribution costs. In the event of cost reductions, Sleebi shall reduce the prices to the extent that these cost reductions are not fully or partially offset by increases in other areas. When exercising reasonable discretion, Sleebi shall choose the respective points in time for a price change in such a way that cost reductions are not taken into account less favorable for you than cost increases, i.e. cost reductions shall have at least the same effect on prices as cost increases.

Any increase in the pricing for Paid Services with recurring payments will only apply following at least 6 weeks notice to you by email, and will not happen more frequently than twice per year. If we notify you of a price increase for a Paid Service with a recurring payment and you do not want to continue that Paid Service at the new price, you are entitled to terminate your agreement with Sleebi without observing a notice period as of the date on which the change takes effect. The email notice we send to you in advance of any price change will inform you again about your right to terminate without notice and include instructions on how to do so.

7.4 Changes to this Agreement

Sleebi may change these Paid Service Terms (1) to reflect changes to our Service or how we do business - for example, when we add new products or features or remove old ones, (2) for legal, regulatory, safety or security reasons, or (3) to prevent abuse or harm. If we change these Paid Service Terms, we’ll provide you with at least 30 days’ advance notice before the changes take effect and the opportunity to cancel any subscriptions.
If you don’t object before the changes take effect, you’ll be deemed to have accepted the changed terms and the new terms will apply to your use of all Paid Service content (including content you have purchased in the past) and all subsequent purchases. Our notice will explain this objection process. You can refuse to accept the changes, in which case the changes won’t apply to you, but we reserve the right to end our relationship with you if all other termination requirements are met.

8. Suspension and Termination

You may stop using the Paid Services at any time.
We may suspend or stop your access to the Paid Service and/or your Sleebi account if you materially or repeatedly are in breach of the Terms, or if we are investigating suspected misconduct. In most cases we will give you prior notice before we suspend or disable your access unless we reasonably believe that to do so:

would breach the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for us or our affiliates;
would compromise an investigation;
would compromise the operation of any of the Paid Services; or
would cause harm to any user(s).

If your entire Sleebi Account is suspended, you can appeal the decision by contacting sleebi.contact@gmail.com with the Subject “Account Suspension Appeal”.

9. Other Terms

9.1 The Paid Services include content uploaded or otherwise submitted by our users and partners. If you see any content which you believe does not comply with our “User Conduct” in the Sleebi Terms of Service, please send us an email.

9.2 To protect your Sleebi account, keep your password confidential. You should not reuse your Sleebi account password on third-party applications.

9.3 The provisions of the Sleebi Terms of Service (including those relating to governing law and limitation of liability) apply to your use of the Sleebi Paid Services. If there is a conflict between the Sleebi Terms of Service and these Paid Service Terms, the Paid Service Terms will take precedence.